Every enquiry. One clear view.
Bring conversations from your connected channels into one workspace, so your team can see what’s happening and who needs attention next.
James Carter
“Can I arrange a consultation this week?”
Aisha Malik
“How much does teeth whitening cost?”
Tom Fielding
“What time do you open?”
James Carter
WhatsApp“Can I arrange a consultation this week? Tuesday or Wednesday would be ideal.”
“Hi James — thanks for reaching out. We have consultation slots this week…”
Lead details
- Service interest
- Consultation
- Priority
- High Ready to discuss an appointment
- Status
- New
Less switching. More context.
Enquiries from your connected channels — Instagram, Facebook Messenger, WhatsApp, your website and email — arrive together in one shared inbox. Staff can see what’s come in without continually opening separate applications.
Each conversation keeps its channel clearly labelled, so your team always knows where an enquiry came from and how to reply.
James Carter
“Can I arrange a consultation this week?”
Aisha Malik
“How much does teeth whitening cost?”
Ruth Ellison
“Do you take new NHS patients?”
Naomi Rees
“I’d like to book my son in for a check-up.”
Tom Fielding
“What time do you open?”
Know who needs attention next.
Every enquiry gets a priority and a plain-English reason, so staff can see at a glance where to focus first. Priority helps your team decide where to look — it doesn’t guarantee that someone will become a customer.
“Can I arrange a consultation this week?”
Ready to discuss an appointment — James Carter, WhatsApp
“How much does teeth whitening cost?”
Exploring a service and its price — Aisha Malik, Instagram
“What time do you open?”
General information request — Tom Fielding, Website
Needs staff review
“I’m in a lot of pain, can someone call me back today?” — Ruth Ellison, Email
Urgent or sensitive enquiries are flagged for a person to review — not treated as a sales opportunity.
Open the conversation. Understand the enquiry.
Staff can review what a customer asked and what’s already been said before replying — the full conversation, in order, alongside the details LeadJar has picked up so far.
LeadJar works from what your business has told it and what’s been said in the conversation — it doesn’t know more than that.
James Carter
WhatsApp“Hi, can I arrange a consultation this week? Tuesday or Wednesday would be ideal.”
“Hi James — thanks for reaching out. We have consultation slots this week. What would you like the consultation for, so we point you to the right dentist?”
“It’s for a check-up, and I’d like to ask about teeth whitening while I’m there.”
Lead details
- Service interest
- Check-up, teeth whitening enquiry
- Status
- In conversation
- Consultation preference
- Tuesday or Wednesday
Your team stays in control.
Any team member can take over a conversation at any time. AI replies pause for that thread, and staff can step in with the context already in front of them — no re-explaining, no starting over.
Try it below — this is a self-contained demo and doesn’t send any real message.
James Carter
WhatsAppAI is replying to this conversation
“It’s for a check-up, and I’d like to ask about teeth whitening while I’m there.”
“Hi James, this is Priya from the front desk — I can see Tuesday works best for you. I’ve got 2pm Tuesday free, would that suit?”
Keep the next step visible.
Your team can see the current status of every enquiry and record a preferred consultation day as it comes up in conversation — so nothing needs to be remembered or re-asked.
- New
- In conversation
- Consultation requested
A consultation request isn’t a confirmed booking — your team arranges the actual appointment.
See LeadJar working for your business.
We’ll walk through your enquiries, your channels and how your team could use LeadJar.
Get a personalised quoteNeed phone calls answered too? LeadJar Voice adds 24/7 AI call answering.